Frequently Asked Questions
Everything you need to know about your HolloMen experience.
How do I determine the right size for my suit?
We provide a comprehensive size guide on each product page. For the best fit, we recommend measuring your chest, waist, and shoulders, then comparing them to our charts. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.
Which payment methods do you accept?
HolloMen accepts all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout options via PayPal and Apple Pay for your convenience.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and delivered within 3-5 business days. International shipping times vary depending on the destination but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. If you wish to exchange an item for a different size or color, please contact our support team to initiate the process.
Do you offer international shipping?
Yes, we ship our premium fashion collections worldwide. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the customer.
How should I care for my HolloMen garments?
To maintain the quality and structure of our suits and blazers, we highly recommend professional dry cleaning only. For shirts and knitwear, please follow the specific care instructions located on the inner garment label.